FAQ’s

To place an order with East Coast Kings, simply visit our website and browse our collection. Once you’ve found the items you’d like to purchase, add them to your cart, and proceed to the checkout. Follow the prompts to provide your shipping information, and choose “Bank Transfer” as your payment method. Your order will be on its way to you.

East Coast Kings accepts bank transfers as the primary payment method. Please ensure that you make the payment using the provided bank details during the checkout process. Once the payment is confirmed, your order will be processed and shipped.

After placing your order, you’ll receive a confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status and location of your package. Additionally, you can log in to your account on our website to track your order in real-time.

No, East Coast Kings operates with a “No Returns” policy. Once you’ve made a purchase, it is considered final, and we do not accept returns or exchanges. We recommend carefully reviewing your order before making payment to ensure you are satisfied with your selection.

To help you find the perfect fit, we provide a size chart on our website with detailed measurements for each product. You can refer to this chart to choose the right size for your body type. If you have further questions about sizing, feel free to reach out to our customer support team, who will be happy to assist you.

Yes, East Coast Kings offers international shipping to many countries. Shipping costs and delivery times may vary depending on your location. During the checkout process, you can select your country to see the available shipping options and associated costs.

You can contact our customer support team by emailing contact@eastcoastkings.com.au, calling our customer service hotline at [phone number], or using the contact form on our website. Our dedicated team is here to assist you with any inquiries or concerns you may have.

East Coast Kings is committed to ethical practices and sustainability. We work with suppliers who adhere to ethical and responsible manufacturing processes. Our materials are sourced with consideration for the environment and workers’ well-being. Feel free to explore our sustainability page on our website to learn more about our efforts in this regard.

Yes, East Coast Kings offers bulk and custom orders for events, businesses, and organizations. Please contact our sales team at contact@eastcoastkings.com.au to discuss your specific requirements and receive a personalized quote.

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